CourtListener opinion 4107139

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Attorney Grievance Comm'n v. Jerome P. Johnson, Misc. Docket AG No. 68, September
Term, 2015

ATTORNEY DISCIPLINE – SANCTIONS – ONE-YEAR SUSPENSION – Court of
Appeals suspended from practice of law in Maryland for one year lawyer who failed to
diligently represent client, failed to adequately communicate with client, failed to take steps
to protect client's interests after representation ended, failed to respond to Bar Counsel's
numerous lawful demands for information, and whose conduct was prejudicial to
administration of justice. Such conduct violated Maryland Lawyers' Rules of Professional
Conduct ("MLRPC") 1.3 (Diligence), 1.4(a)(2), 1.4(a)(3), 1.4(b) (Communication),
1.16(d) (Terminating Representation), 8.1(b) (Disciplinary Matters), 8.4(d) (Conduct that
Is Prejudicial to Administration of Justice), and 8.4(a) (Violating MLRPC).
 Circuit Court for Harford County
Case No. 12-C-16-000253

Argued: November 4, 2016
 IN THE COURT OF APPEALS

 OF MARYLAND

 Misc. Docket AG No. 68

 September Term, 2015
 ______________________________________

 ATTORNEY GRIEVANCE COMMISSION
 OF MARYLAND

 v.

 JEROME P. JOHNSON
 ______________________________________

 Barbera, C.J.
 Greene
 Adkins
 McDonald
 Watts
 Hotten
 Getty,

 JJ.
 ______________________________________

 Opinion by Watts, J.
 ______________________________________

 Filed: December 14, 2016
 This attorney discipline proceeding involves a lawyer who failed to diligently

represent a client, failed to adequately communicate with the client, failed to take steps to

protect the client's interests after the lawyer's representation ended, failed to respond to

Bar Counsel's numerous lawful demands for information, and engaged in conduct that was

prejudicial to the administration of justice.

 Terrance Venable, Jr. ("Venable") retained Jerome P. Johnson ("Johnson"),

Respondent, a member of the Bar of Maryland, to represent him in a child support case in

the Circuit Court for Anne Arundel County ("the circuit court"). Despite having advised

in open court at a hearing before a magistrate that he would enter his appearance in the

child support case, Johnson neither filed his appearance with the circuit court's Civil

Department nor paid the appearance fee. After the hearing, the magistrate issued a Report

and Recommendations, and Venable asked Johnson to file exceptions. Johnson agreed to

do so, and charged an additional fee for the exceptions. Johnson failed to timely file the

exceptions; instead, he mailed the exceptions to the circuit court on or after the due date.

The circuit court closed the child support case, and the Civil Department returned the

exceptions to Johnson. Johnson did not make any attempt to rectify the consequences of

his failure to file his appearance or pay the appearance fee, such as refunding the fee for

the exceptions. Johnson did not inform Venable that he had failed to pay the appearance

fee, that he had mailed the exceptions late, and that the circuit court's Civil Department

had returned the exceptions. Additionally, Johnson failed to respond to Venable's requests

for updates about the child support case. Venable ultimately filed a complaint against

Johnson with Bar Counsel.
 On January 21, 2016, on behalf of the Attorney Grievance Commission, Petitioner,

Bar Counsel filed in this Court a "Petition for Disciplinary or Remedial Action" against

Johnson, charging him with violating Maryland Lawyers' Rules of Professional Conduct

("MLRPC") 1.3 (Diligence), 1.4(a)(2), 1.4(a)(3), 1.4(b) (Communication), 1.5(b)

(Communication of Fees), 1.16(d) (Terminating Representation), 8.1(b) (Disciplinary

Matters), 8.4(d) (Conduct that Is Prejudicial to the Administration of Justice), and 8.4(a)

(Violating the MLRPC).1

 On January 27, 2016, this Court designated the Honorable Yolanda L. Curtin ("the

hearing judge") of the Circuit Court for Harford County to hear this attorney discipline

proceeding. On February 16, 2016, the Petition for Disciplinary or Remedial Action was

personally served on Johnson. Johnson's answer to the Petition for Disciplinary or

Remedial Action was due fifteen days later, on March 2, 2016. Johnson failed to file an

answer by the due date.

 On March 21, 2016, Bar Counsel filed with the hearing judge a Motion for Order of

Default. On March 22, 2016, twenty days after the due date, Johnson filed with the hearing

judge a "Motion to Extend Time to Answer Complaint" ("the motion to extend time"). In

the motion to extend time, Johnson stated that he had been attempting to retain counsel and

was "submitting a request to the [Attorney Grievance] Commission in an attempt to resolve

 1
 Effective July 1, 2016, the MLRPC were renamed the Maryland Attorneys' Rules
of Professional Conduct, or MARPC, and renumbered. The revised Rules relevant to this
case are now numbered as follows: Maryland Rules 19-301.3 (Diligence), 19-301.4
(Communication), 19-301.5 (Fees), 19-301.16 (Declining or Terminating Representation),
19-308.1 (Bar Admission and Disciplinary Matters), and 19-308.4 (Misconduct). We will
refer to the MLRPC because the misconduct at issue occurred before this change.

 -2-
 the" attorney discipline proceeding. Johnson stated that he requested additional time to file

an answer so that he could consult with and/or retain counsel, and await a response from

the Attorney Grievance Commission regarding his request. In the motion to extend time,

Johnson provided no specific information concerning his "request" to the Attorney

Grievance Commission.

 Bar Counsel did not object to the motion to extend time. On April 7, 2016, without

ruling on the Motion for Order of Default, the hearing judge granted the motion to extend

time and ordered Johnson to file an answer by April 18, 2016. Once again, Johnson failed

to file an answer by that date. On April 18, 2016, Bar Counsel mailed to Johnson

Interrogatories, a Request for Production of Documents, and a Request for Admission of

Facts and Genuineness of Documents.

 On April 20, 2016, Johnson filed with the hearing judge a "Motion for Leave to

Petition Court of Appeals for Remand" ("the motion for leave"). In the motion for leave,

Johnson stated that the Attorney Grievance Commission had informed him that it no longer

had jurisdiction over the attorney discipline proceeding, and that, as such, Johnson had to

file any request for relief with the hearing judge or this Court. Johnson alleged that there

had been "procedural deficiencies under M[aryland] Rule 16-700[,]" and that the Rule

"provides no instructions as to addressing alleged procedural deficiencies[.]" Johnson

requested that the hearing judge grant him leave to file a "motion for relief" with the

hearing judge or this Court. The basis on which Johnson sought to file a "motion for relief"

is unclear because Johnson did not provide any information regarding the "alleged

procedural deficiencies," and because Maryland Rule 16-700 does not exist. In the motion

 -3-
 for leave, Johnson did not address his failure to file an answer by the court-ordered deadline

of April 18, 2016.

 On April 29, 2016, the hearing judge denied the motion for leave, and issued an

order of default against Johnson for the failure to file an answer. The order of default

included notice to the parties that a hearing on the Petition for Disciplinary or Remedial

Action had been scheduled for June 6, 2016. On May 2, 2016, the order of default was

entered. On May 3, 2016, the Office of the Clerk of the Circuit Court for Harford County

mailed to Johnson a notice that advised that Johnson could move to vacate the order of

default within thirty days of the date of entry of the order of default. The notice also

advised that a motion to vacate must state the reasons for Johnson's failure to file an answer

and the legal and factual bases for a defense against Bar Counsel's charges.

 The thirtieth day after the date of entry of the order of default was June 1, 2016.

Accordingly, the deadline for a motion to vacate the order of default was June 1, 2016.

 On June 2, 2016, Johnson filed with the hearing judge an untimely "Motion to

Vacate Default Order and Reconsideration of Leave to Petition Court of Appeals for

Remand" ("the motion to vacate"). Much of the motion to vacate was identical to the

motion for leave. For example, Johnson again alleged that there had been procedural

defects under "M[aryland] Rule 16-700[,]" and requested that the hearing judge vacate the

order of default and permit him to file a "motion for relief[.]" In the motion to vacate,

Johnson acknowledged that the hearing judge had ordered him to file an answer by April

18, 2016, but stated that he did not do so because filing an answer before the hearing judge

ruled on the motion for leave would have "compromise[d] his . . . rights under" Maryland

 -4-
 Rule 2-322. Maryland Rule 2-322(a) requires certain defenses to be asserted in a motion

to dismiss before an answer is filed and states:

 The following defenses shall be made by motion to dismiss filed before the
 answer, if an answer is required: (1) lack of jurisdiction over the person, (2)
 improper venue, (3) insufficiency of process, and (4) insufficiency of service
 of process. If not so made and the answer is filed, these defenses are
 waived.[2]

In the motion to vacate, Johnson did not explain how Maryland Rule 2-322 applied to his

anticipated "motion for relief."

 On June 6, 2016, the hearing judge conducted a hearing, at which the hearing judge

gave the parties the opportunity to be heard regarding the motion to vacate, and denied the

motion to vacate. During his argument regarding the motion to vacate, Bar Counsel

advised the hearing judge that Johnson had failed to respond to Bar Counsel's April 18,

2016 discovery requests; before the hearing judge denied the motion to vacate, Johnson

essentially acknowledged failing to respond to the discovery requests. Immediately after

denying the motion to vacate, in response to Bar Counsel's offer, the hearing judge advised

that Bar Counsel's filing would be accepted by the hearing judge to consider in rendering

an opinion in the matter. Without objection, Bar Counsel offered, and the hearing judge

 2
 Maryland Rule 2-322(b) allows certain defenses to be asserted in an answer or
before or after an answer is filed, stating:

 The following defenses may be made by motion to dismiss filed before the
 answer, if an answer is required: (1) lack of jurisdiction over the subject
 matter, (2) failure to state a claim upon which relief can be granted, (3) failure
 to join a party under Rule 2-211, (4) discharge in bankruptcy, and (5)
 governmental immunity. If not so made, these defenses and objections may
 be made in the answer, or in any other appropriate manner after answer is
 filed.

 -5-
 admitted into evidence, a binder that included twenty-one documents. The hearing judge

asked whether Bar Counsel had any additional evidence, and Bar Counsel responded in the

negative. The hearing judge advised Johnson: "[Y]ou don't have the opportunity to present

evidence, obviously, because we're in a default posture; however, I do want to give you

the opportunity to present to the Court, with Bar Counsel being present here, any mitigation

that you would like me to consider on your behalf." Johnson responded only that he had

no prior attorney discipline.

 On August 3, 2016, the hearing judge filed in this Court an opinion including

findings of fact and conclusions of law, concluding that Johnson had violated MLRPC 1.3,

1.4(a)(2), 1.4(a)(3), 1.4(b), 1.16(d), 8.1(b), 8.4(d), and 8.4(a), but had not violated MLRPC

1.5(b).

 On November 4, 2016, we heard oral argument. For the below reasons, we suspend

Johnson from the practice of law in Maryland for one year.

 BACKGROUND

 The hearing judge found the following facts, which we summarize.

 On June 23, 1998, this Court admitted Johnson to the Bar of Maryland.

 Johnson's Representation of Venable

 On or about December 11, 2013, Venable retained Johnson to represent him in a

child support case in the Circuit Court for Anne Arundel County. Venable paid Johnson

$1,250 to appear at a merits hearing that was scheduled for December 16, 2013. On that

date, Johnson appeared before a magistrate of the circuit court. In open court, Johnson

stated that he would file his appearance with the circuit court's Civil Department. Johnson

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 never filed his appearance or paid the appearance fee.

 On December 16, 2013, the magistrate issued a Report and Recommendations.3

Afterward, Venable asked Johnson to file exceptions to the magistrate's Report and

Recommendations. Johnson agreed to do so for an additional fee of $775. Later, Johnson

asked Venable for $1,500, which was a combination of the $775 fee for the exceptions and

a $725 initial deposit for the child custody case. Johnson told Venable that he could pay

in installments. Venable paid Johnson the $775 fee for the exceptions as follows: $375 on

December 26, 2013; $150 on January 5, 2014; $125 on January 17, 2014; and $125 on

January 31, 2014. Venable did not make any additional payments to Johnson.

 The exceptions were due on December 26, 2013—ten days after the magistrate

issued the Report and Recommendations. Johnson failed to timely file the exceptions;

instead, he mailed the exceptions to the circuit court on or after December 26, 2013.4 On

January 2, 2014, the circuit court received the exceptions. On January 6, 2014, the circuit

 3
 According to exceptions that Johnson prepared, under the magistrate's Report and
Recommendations, Venable's child support obligation would be $975 per month, and his
arrearage would be $5,675, payable at $25 per month; accordingly, Venable would be
required to pay $1,000 per month.
 4
 In one part of the opinion, the hearing judge stated that Johnson mailed the
exceptions to the circuit court on or about December 29, 2013. In another part of the
opinion, the hearing judge stated that Johnson mailed the exceptions to the circuit court
"on the due date[,]" which was December 26, 2013. The certificate of service of the
exceptions, which Johnson completed and signed, states that a copy of the exceptions was
mailed to opposing counsel on December 29, 2013. Regardless of whether Johnson mailed
the exceptions on December 26 or December 29, the hearing judge found that Johnson
failed to timely file the exceptions, and that the circuit court did not receive the exceptions
until January 2, 2014.

 -7-
 court issued an order closing the child support case.5 On or about January 10, 2014, the

circuit court's Civil Department returned the exceptions to Johnson with a notice that the

exceptions were being returned because the appearance fee had not been paid, and because

the circuit court had issued an order closing the child support case.

 Johnson failed to make any attempt to rectify the consequences of his failure to pay

the appearance fee. Johnson did not refund to Venable the $775 fee for the exceptions,

despite the exceptions having been returned. Johnson failed to notify Venable that he had

not paid the appearance fee, that he had submitted the exceptions on or after the due date,

and that the circuit court's Civil Department had returned the exceptions.

 Between February 3 and February 18, 2014, on multiple occasions, Venable text

messaged Johnson to ask about the status of the exceptions. Johnson failed to respond to

Johnson's text messages. On February 18, 2014, Venable e-mailed Johnson, again asking

about the status of the exceptions, and stating that he had learned from both the circuit court

and the Maryland Judiciary Case Search that the child support case was closed.

 On February 20, 2014, Johnson e-mailed Venable, stating that he had attached "the

filings on your behalf" and that he was "awaiting a Judge's response to our motion for

reconsideration." Johnson attached to the e-mail an unsigned "Order" for the exceptions,

and an unsigned "Petition to Modify Custody & Visitation and Request for Hearing and

 5
 According to a docket entry in the child support case, on January 6, 2014, the circuit
court issued a consent order regarding child custody, reimbursement of medical bills,
medical insurance, and Venable's earlier request for DNA testing to determine paternity.
According to another docket entry in the child support case, on January 15, 2014, the circuit
court issued an earnings withholding order against Venable.

 -8-
 other Relief" that was dated January 27, 2014. Contrary to Johnson's claim in his e-mail

to Venable, Johnson had never filed a motion for reconsideration in the child support case.6

 Bar Counsel's Investigation

 On March 14, 2014, Venable filed a complaint against Johnson with Bar Counsel.

In a letter dated April 2, 2014, Bar Counsel notified Johnson of Venable's complaint, and

requested a response within fifteen days. Johnson failed to respond.

 In a letter dated April 28, 2014, Bar Counsel requested a response within ten days.

In a letter dated May 9, 2014, Johnson requested a "one-time extension" until May 23,

2014 to respond to Venable's complaint. On May 19, 2014, Bar Counsel granted Johnson's

request for an extension. On May 23, 2014, Johnson sent a response to Venable's

complaint. In his response, Johnson alleged that he had filed his appearance on December

16, 2013. Johnson's allegation was inconsistent with both information that Venable had

provided and a docket entry in the child support case dated December 16, 2013, stating that

Johnson was "to file" his appearance.

 In a letter dated July 15, 2014, Bar Counsel requested documents and additional

information from Johnson within ten days. Specifically, Bar Counsel requested copies of:

Johnson's alleged filing of appearance; the exceptions to the magistrate's Report and

Recommendations; all retainer agreements and correspondence between Johnson and

Venable regarding the child custody case; documents that showed an accounting of

Venable's payments; and documents that showed distributions from Johnson's attorney

 6
 We note that, inexplicably, Bar Counsel did not charge Johnson with violating
MLRPC 8.4(c) (Dishonesty, Fraud, Deceit, or Misrepresentation).

 -9-
 trust account. Bar Counsel also asked Johnson to explain why he mailed the exceptions on

or after December 26, 2013, when he had only until December 26, 2013, to file the

exceptions.

 Johnson failed to respond to Bar Counsel's request. In a letter dated July 31, 2014,

Bar Counsel again requested documents and additional information from Johnson, and

informed him that MLRPC 8.1 (Disciplinary Matters) required him to comply. Again,

Johnson failed to respond. In a letter dated August 8, 2014, Bar Counsel again requested

documents and additional information from Johnson, reminded him of his obligation to

comply under MLRPC 8.1, and asked him to respond by August 18, 2014.

 On August 25, 2014, Johnson and a Senior Assistant Bar Counsel spoke on the

telephone. During that conversation, Johnson asked for an extension until September 8,

2014. Bar Counsel granted the extension. In a letter dated August 26, 2014, Bar Counsel

confirmed that Johnson would provide the requested documents and additional information

by September 8, 2014. Johnson failed to do so.

 In letters dated September 11, 2014 and September 30, 2014, Bar Counsel again

requested documents and additional information. In the September 30, 2014 letter, Bar

Counsel notified Johnson that Venable's complaint would be docketed and there would be

an investigation as to whether Johnson had violated the MLRPC. Bar Counsel noted that

Johnson had failed to respond to Bar Counsel's demands for information, and provided

Johnson with one last chance to provide documents and additional information within

fifteen days of the letter. Johnson never responded to Bar Counsel's September 11, 2014

and September 30, 2014 letters, and never responded to Bar Counsel's multiple requests

 - 10 -
 for documents and additional information.

 Aggravating Factors and Mitigating Factors

 As to aggravating factors, without expressly labeling the circumstances as

aggravating factors, the hearing judge noted that Johnson had committed multiple

violations of the MLRPC. The hearing judge also found that Johnson had failed to deal

with Bar Counsel in good faith, and instead had repeatedly refused to cooperate with Bar

Counsel's lawful demands for information. Additionally, the hearing judge found that

Johnson had failed to acknowledge his misconduct's wrongful nature, and had failed to

rectify the consequences of his misconduct.

 The hearing judge found that the only mitigating factor was the absence of prior

attorney discipline.

 STANDARD OF REVIEW

 In an attorney discipline proceeding, this Court reviews for clear error a hearing

judge's findings of fact, and reviews without deference a hearing judge's conclusions of

law. See Md. R. 19-741(b)(2)(B) ("The Court [of Appeals] shall give due regard to the

opportunity of the hearing judge to assess the credibility of witnesses."); Attorney

Grievance Comm'n v. Shuler, 443 Md. 494, 501, 117 A.3d 38, 43 (2015) ("[T]his Court

reviews for clear error a hearing judge's findings of fact[.]" (Citations omitted)); Md. R.

19-741(b)(1) ("The Court of Appeals shall review de novo the [hearing] judge's

conclusions of law."). This Court determines whether clear and convincing evidence

establishes that a lawyer violated an MLRPC. See Md. R. 19-727(c) ("Bar Counsel has

the burden of proving the averments of the petition [for disciplinary or remedial action] by

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 clear and convincing evidence.").

 DISCUSSION

 (A) The Motion to Vacate

 In a document entitled "Exceptions to Findings of Fact and Conclusions of Law"

("Johnson's exceptions"), Johnson contends that the hearing judge erred in denying the

motion to vacate the order of default. Johnson points out that he advised the hearing judge

that he did not file an answer to the Petition for Disciplinary or Remedial Action because

his "pre-answer Maryland Rule 2-322 arguments would [have] be[en] compromised."

(Emphasis omitted). Johnson also alleges that he argued before the hearing judge that there

were inconsistencies in the Petition for Disciplinary or Remedial Action, and that there

were "various Peer Review Hearing violations. (See [Johnson]'s Circuit Court

Exhibits)[.]" Presumably, the exhibits to which Johnson refers are the two exhibits

attached to the motion to vacate. One such exhibit was a letter to the Attorney Grievance

Commission's Executive Secretary dated March 24, 2016, in which Johnson accused

certain members of the Peer Review Panel of being "biased" and alleged that the Petition

for Disciplinary or Remedial Action was "rife with inaccuracies[.]"7 Overall, in his

exceptions, Johnson maintains that the order of default "severely prejudiced" him, and he

asks that the matter be remanded to the hearing judge with instructions to vacate the order

 7
 The second exhibit is a letter to Johnson dated March 29, 2016, in which the
Attorney Grievance Commission's Executive Secretary advised that the Attorney
Grievance Commission no longer had jurisdiction over the attorney discipline proceeding,
and that, as such, Johnson had to file any request for relief with the hearing judge or this
Court.

 - 12 -
 of default.

 We find no merit in Johnson's contention that the hearing judge erred in denying

the motion to vacate the order of default. Any one of the following three circumstances,

when considered alone, provided a basis for denying the motion to vacate. First, the motion

to vacate was untimely. Second, the motion to vacate did not establish that there was a

substantial and sufficient basis for an actual controversy as to the merits of the attorney

discipline proceeding. Third, the motion to vacate did not establish that it was equitable to

excuse Johnson's failure to file an answer.

 Indisputably, the order of default was properly issued, and Johnson's motion to

vacate was untimely. The Petition for Disciplinary or Remedial Action was personally

served on Johnson on February 16, 2016; thus, under Maryland Rule 16-754(a) ("Within

15 days after being served with the petition, unless a different time is ordered, the

respondent shall file with the designated clerk an answer to the petition and serve a copy

on [Bar Counsel]."),8 Johnson's answer to the Petition for Disciplinary or Remedial Action

was due fifteen days later, on March 2, 2016. Johnson failed to file an answer by that date.

 On March 21, 2016, Bar Counsel filed with the hearing judge a Motion for Order of

Default. On March 22, 2016, Johnson filed with the hearing judge a motion to extend time

to file an answer. Bar Counsel did not object to the motion to extend time. On April 7,

2016, the hearing judge granted the motion to extend time and ordered Johnson to file an

answer by April 18, 2016. Again, Johnson failed to file an answer.

 8
 Effective July 1, 2016, Maryland Rule 16-754(a) was renumbered as Maryland
Rule 19-724(a)(1).

 - 13 -
 On April 20, 2016, Johnson filed with the hearing judge the motion for leave, in

which he did not address his failure to file an answer by the court-ordered deadline of April

18, 2016. On April 29, 2016, the hearing judge denied the motion for leave, and, on May

2, 2016, an order of default was entered against Johnson for his failure to file an answer.

 The hearing judge's issuance of the order of default was warranted under Maryland

Rule 16-754(c), which states: "If the time for filing an answer has expired and the

respondent has failed to file an answer . . . , the [hearing judge] shall treat the failure as a

default, and the provisions of Rule 2-613 shall apply." (Emphasis added).9 As to an order

of default, Maryland Rule 2-613 provides in pertinent part:

 (c) Notice. Promptly upon entry of an order of default, the clerk shall issue a
 notice informing the defendant that the order of default has been entered and
 that the defendant may move to vacate the order within 30 days after its entry.
 The notice shall be mailed to the defendant at the address stated in the request
 and to the defendant's attorney of record, if any. The court may provide for
 additional notice to the defendant.

 (d) Motion by defendant. The defendant may move to vacate the order of
 default within 30 days after its entry. The motion shall state the reasons for
 the failure to plead and the legal and factual basis for the defense to the claim.

 (e) Disposition of motion. If the court finds that there is a substantial and
 sufficient basis for an actual controversy as to the merits of the action and
 that it is equitable to excuse the failure to plead, the court shall vacate the
 order.

 On May 3, 2016, the Office of the Clerk of the Circuit Court for Harford County

complied with Maryland Rule 2-613(c) by mailing to Johnson a notice that advised that an

order of default had been entered and that Johnson could move to vacate the order of default

 9
 Effective July 1, 2016, Maryland Rule 16-754(c) was renumbered now Maryland
Rule 19-724(c).

 - 14 -
 within thirty days of the date of entry of the order. The deadline for filing a motion to

vacate was June 1, 2016. Johnson did not file a motion to vacate by the due date. Instead,

Johnson filed a motion to vacate on June 2, 2016. Johnson's failure to timely file a motion

to vacate, alone, warranted the hearing judge's denial of the untimely motion to vacate.

 Even if the motion to vacate had been timely filed, the hearing judge correctly

denied the motion to vacate as it did not establish that there was "a substantial and sufficient

basis for an actual controversy as to the merits of the" attorney discipline proceeding, as

required by Maryland Rule 2-613(e). In the motion to vacate, Johnson simply alleged the

existence of procedural deficiencies, as he had alleged in the motion for leave. Although

Johnson attached to the motion to vacate a letter in which he alleged that the Petition for

Disciplinary or Remedial Action was "rife with inaccuracies[,]" Johnson provided no

evidence of any inaccuracies aside from his own allegations. For example, in the letter

attached to the motion to vacate, Johnson asserted that Venable retained him after the due

date for exceptions to the magistrate's Report and Recommendations, but Johnson did not

provide any evidence that would have supported his allegation, such as a retainer

agreement. In sum, the motion to vacate did not establish a substantial and sufficient basis

for an actual controversy as to the merits of the attorney discipline proceeding.

 The hearing judge also correctly denied the motion to vacate because the motion to

vacate did not establish "that it [wa]s equitable to excuse the failure to" file an answer, as

required by Maryland Rule 2-613(e). In the motion to vacate, Johnson acknowledged that

the hearing judge had ordered him to file an answer by April 18, 2016, but indicated that

he was awaiting a ruling on the motion for leave. As discussed above, the motion for leave

 - 15 -
 was groundless and failed to set forth any cognizable basis for relief or defense to Bar

Counsel's charges. Further, Johnson filed the motion for leave two days after the court-

ordered deadline for filing an answer—in other words, as of the court-ordered deadline for

filing an answer, Johnson could not have been awaiting a ruling on the motion for leave.

Johnson's purported desire to await a ruling on the motion for leave in no way excused his

failure to file an answer.

 For the above reasons, the hearing judge correctly denied the untimely motion to

vacate.

 (B) Whether to Conduct an Evidentiary Hearing in the Event of Default

 Before addressing the propriety of the hearing judge's findings of fact and

conclusions of law, we pause to address a matter of significance: namely, whether a hearing

judge in an attorney discipline proceeding may refrain from conducting an evidentiary

hearing where the hearing judge has entered an order of default. Here, aside from admitting

into evidence Bar Counsel's binder of twenty-one documents and giving Johnson the

opportunity to address mitigating factors, the hearing judge did not conduct an evidentiary

hearing, no witnesses were called, and no other evidence was offered.

 In several cases where hearing judges conducted evidentiary hearings, based on

Maryland Rule 2-323(e), this Court has stated that averments in Petitions for Disciplinary

or Remedial Action are to be treated as admitted where a lawyer failed to timely file an

answer and the hearing judge entered an order of default. In Attorney Grievance Comm'n

v. Lee, 390 Md. 517, 523-24, 524 n.7, 890 A.2d 273, 277 & n.7 (2006), where a lawyer

failed to timely file an answer, and a hearing judge entered an order of default but

 - 16 -
 conducted an evidentiary hearing at which Bar Counsel was forced "to expend considerable

effort to establish a factual basis for the [hearing judge] to act upon[,]" this Court stated:

"Rule 2-323(e) permits the court to treat the averments in a pleading as admitted unless

denied. Because the averments were not denied, we treat them as admitted." This Court

noted that the evidentiary hearing was "unnecessarily protracted" because the hearing

judge "did not recognize until late in the [evidentiary hearing] that it could" treat the

averments in the Petition for Disciplinary or Remedial Action as admitted. Id. at 524 &

n.7, 890 A.2d at 277 & n.7.

 Similarly, in Attorney Grievance Comm'n v. Steinberg, 395 Md. 337, 351-52, 346,

910 A.2d 429, 437-38, 434 (2006), where a lawyer failed to timely file an answer, and a

hearing judge entered an order of default and conducted an evidentiary hearing that the

lawyer did not attend, and at which Bar Counsel was permitted to offer testimony in support

of the Petition for Disciplinary or Remedial Action, this Court stated:

 Under Maryland Rule 2-323(e), the averments set forth in the petition are
 deemed admitted unless denied in a timely responsive pleading. In this case,
 because the averments in the Petition [for Disciplinary or Remedial Action]
 were not denied by [the lawyer] in a timely filed responsive pleading, the
 averments and the testimony from the ex parte hearing were treated properly
 as admitted.

(Citing Lee, 390 Md. at 523-24, 890 A.2d at 277) (footnote omitted).

 In Attorney Grievance Comm'n v. Lawson, 428 Md. 102, 106 & n.1, 50 A.3d 1196,

1198 & n.1 (2012), where a lawyer failed to timely file an answer, and the hearing judge

entered an order of default and conducted a hearing at which the hearing judge "received

documentary and testimonial evidence[,]" this Court stated: "As a result of the default, the

 - 17 -
 averments contained in the [] Petition for Disciplinary Action were deemed admitted, and

we consider them as true under Rules 2-613(f) and 2-323(e)." (Citing Lee, 390 Md. at 524

n.7, 890 A.2d at 277 n.7).

 Most recently, in Attorney Grievance Comm'n v. Thomas, 440 Md. 523, 550, 546,

103 A.3d 629, 645, 642-43 (2014), where a lawyer failed to timely file an answer, and a

hearing judge entered an order of default but conducted a hearing and made findings of

fact that were inconsistent with the averments in the Petition for Disciplinary or Remedial

Action, this Court stated:

 The well-pleaded averments in the [Petition for Disciplinary or
 Remedial Action] in the present case were not denied. An Order of Default
 was entered in the case, and not vacated. Thus, we accept those averments
 as admitted. We shall not consider the hearing judge's findings of fact and
 conclusions of law (or Bar Counsel's exceptions to them) because there was
 no apparent need for a full-blown evidentiary hearing in this case,
 although we recognize that our conclusion in this latter regard is reached only
 with the benefit of hindsight.

(Emphasis added) (footnote omitted). In Thomas, id. at 550, 103 A.3d at 645, as in Lee,

390 Md. at 524, 890 A.2d at 277, where there was an order of default, this Court

characterized the evidentiary hearing as unnecessarily lengthy.

 In this case, the hearing judge did not conduct a lengthy hearing like the ones in

Thomas and Lee. After the hearing judge ruled on the motion to vacate, Bar Counsel

offered and the hearing judge admitted into evidence a binder of twenty-one documents,

and, when given the opportunity to address mitigating factors, Johnson stated that he had

no prior attorney discipline.

 Although Thomas's and Lee's circumstances differed from those of the instant

 - 18 -
 attorney discipline proceeding, we find both cases instructive, in that in both cases this

Court made clear that a protracted evidentiary hearing is unnecessary in the event of an

order of default. Where Bar Counsel offers no evidence or a small amount of evidence and

then rests, the hearing judge is not obligated to seek additional evidence from Bar Counsel.

Indeed, where an order of default has been entered in a case and not vacated, the hearing

judge may accept the averments in the Petition for Disciplinary or Remedial Action as

admitted and is not obligated to conduct a hearing. Maryland Rule 2-323(e) provides:

"Averments in a pleading to which a responsive pleading is required . . . are admitted unless

denied in the responsive pleading or covered by a general denial." We reaffirm that which

was stated in Thomas, 440 Md. at 550, 103 A.3d at 645, that a hearing judge takes

unnecessary action in conducting "a full-blown evidentiary hearing" in light of the

existence of an order of default. We now unequivocally hold that a hearing judge in an

attorney discipline proceeding may refrain from conducting an evidentiary hearing where

the hearing judge has entered an order of default that has not been vacated.

 (C) Findings of Fact

 Bar Counsel does not except to any of the hearing judge's findings of fact. In his

exceptions, Johnson excepts to multiple findings of fact. Because Johnson failed to timely

file an answer, and the hearing judge entered an order of default, the averments in the

Petition for Disciplinary or Remedial Action are deemed admitted under Maryland Rule 2-

323(e). Accordingly, we overrule Johnson's exceptions.

 Even if the averments in the Petition for Disciplinary or Remedial Action were not

deemed admitted, we would overrule Johnson's exceptions because, as to each of his

 - 19 -
 exceptions, without referencing any part of the record, Johnson simply makes

unsubstantiated factual allegations that are inconsistent with the hearing judge's findings

of fact. Specifically, Johnson alleges that Venable retained him after the due date for

exceptions to the magistrate's Report and Recommendations; that he in fact filed his

appearance with the circuit court's Civil Department; that he "was in constant

communication with" Venable throughout the child support case; that he refunded half of

his fee to Venable; that he was in contact with Bar Counsel throughout Bar Counsel's

investigation; that he provided the documents that Bar Counsel requested; and that he had

a "difficult history" with the Senior Assistant Bar Counsel who was assigned to this

attorney discipline proceeding. Johnson fails, however, to allege that the record supports

any of these allegations or to provide any substantiation for the allegations.

 (D) Conclusions of Law

 Bar Counsel does not except to any of the hearing judge's conclusions of law.

Johnson excepts to all of the hearing judge's conclusions of law, other than the hearing

judge's conclusion that he did not violate MLRPC 1.5(b). We overrule Johnson's

exceptions and uphold all of the hearing judge's conclusions of law.

 MLRPC 1.3 (Diligence)

 "A lawyer shall act with reasonable diligence and promptness in representing a

client." MLRPC 1.3.

 Here, clear and convincing evidence supports the hearing judge's conclusion that

Johnson violated MLRPC 1.3. Despite his promise to do so in open court, Johnson never

filed his appearance with the circuit court's Civil Department or paid the appearance fee in

 - 20 -
 the child support case. Johnson also failed to make any attempt to rectify the consequences

of his failure to pay the appearance fee. Additionally, Johnson failed to timely file

exceptions to the magistrate's Report and Recommendations; instead, he mailed the

exceptions to the circuit court on or after the due date. These actions constituted a complete

lack of diligence in representing Venable.

 MLRPC 1.4(a)(2), 1.4(a)(3), and 1.4(b) (Communication)

 "A lawyer shall[] . . . (2) keep the client reasonably informed about the status of the

matter; [and] (3) promptly comply with reasonable requests for information[.]" MLRPC

1.4(a) (paragraph break omitted). "A lawyer shall explain a matter to the extent reasonably

necessary to permit the client to make informed decisions regarding the representation."

MLRPC 1.4(b).

 Here, clear and convincing evidence supports the hearing judge's conclusions that

Johnson violated MLRPC 1.4(a)(2) and 1.4(b). Johnson did not inform Venable that he

had failed to pay the appearance fee, that he had not timely filed the exceptions—i.e., that

he had mailed the exceptions on or after the due date—and that the circuit court's Civil

Department had returned the exceptions. Johnson's duty to keep Venable reasonably

informed obligated him to inform Venable of these circumstances. Johnson's failure to

disclose these circumstances deprived Venable of the ability to make informed decisions.

 Clear and convincing evidence also supports the hearing judge's conclusion that

Johnson violated MLRPC 1.4(a)(3). Between February 3 and February 18, 2014, on

multiple occasions, Venable text messaged Johnson to ask about the status of the

exceptions. Johnson failed to respond to Venable's text messages. On February 18, 2014,

 - 21 -
 Venable e-mailed Johnson, again asking about the status of the exceptions. Johnson did

not respond to Venable at all until February 20, 2014, at which point Johnson falsely

advised that he was awaiting a response to a motion to reconsider. Johnson violated

MLRPC 1.4(a)(3) by failing to respond promptly to Venable's communications.

 MLRPC 1.5(b) (Communication of Fees)

 MLRPC 1.5(b) states:

 The scope of the representation and the basis or rate of the fee and expenses
 for which the client will be responsible shall be communicated to the client,
 preferably in writing, before or within a reasonable time after commencing
 the representation, except when the lawyer will charge a regularly
 represented client on the same basis or rate. Any changes in the basis or rate
 of the fee or expenses shall also be communicated to the client.

 Here, the hearing judge was correct in concluding that clear and convincing

evidence did not establish that Johnson had violated MLRPC 1.5(b). Venable paid Johnson

$1,250 to appear at a hearing before a magistrate, and Johnson did so. Afterward, Venable

asked Johnson to file exceptions to the magistrate's Report and Recommendations.

Johnson agreed to do so for an additional fee of $775. Later, Johnson asked Venable for

$1,500, which was a combination of the $775 fee for the exceptions and a $725 initial

deposit for a child custody case. Venable paid the $775 fee for the exceptions in

installments, and did not make any additional payments to Johnson. Johnson advised in

advance that the fee for the exceptions would be $775, and Johnson did not change the

amount of the fee for the exceptions or the amount of the initial deposit for the child custody

case.

 - 22 -
 MLRPC 1.16(d) (Terminating Representation)

 MLRPC 1.16(d) provides in pertinent part:

 Upon termination of representation, a lawyer shall take steps to the extent
 reasonably practicable to protect a client's interests, such as giving
 reasonable notice to the client, allowing time for employment of other
 counsel, surrendering papers and property to which the client is entitled[,]
 and refunding any advance payment of fee or expense that has not been
 earned or incurred.

 Clear and convincing evidence supports the hearing judge's conclusion that Johnson

violated MLRPC 1.16(d). Once the circuit court issued an order closing the child support

case, Johnson's representation was effectively over. Johnson, however, failed to provide

reasonable notice to Venable by informing him that the circuit court had closed the case.

Venable discovered this on his own. Additionally, Johnson did not refund to Venable the

$775 fee for the exceptions, despite the circumstance that the circuit court's Civil

Department had returned the exceptions.

 MLRPC 8.1(b) (Disciplinary Matters)

 "[A] lawyer . . . in connection with a disciplinary matter, shall not . . . knowingly

fail to respond to a lawful demand for information from [a] disciplinary authority[.]"

MLRPC 8.1(b).

 Clear and convincing evidence supports the hearing judge's conclusion that Johnson

violated MLRPC 8.1(b). Bar Counsel sent two letters to Johnson—dated April 2 and April

28, 2014—and granted a request by Johnson for an extension before Johnson provided a

response to Venable's complaint, in a letter dated May 23, 2014. Afterward, in a total of

six letters dated July 15, July 31, August 8, August 26, September 11, and September 30,

 - 23 -
 2014, Bar Counsel requested documents and additional information from Johnson. In the

letters dated July 31 and August 8, 2014, Bar Counsel informed Johnson that MLRPC 8.1

required him to comply. Additionally, during a conversation on the telephone on August

25, 2014, Johnson requested an extension until September 8, 2014, which Bar Counsel

granted. Nevertheless, Johnson never provided the documents and additional information

that Bar Counsel had requested, and never otherwise responded to Bar Counsel's six letters.

 MLRPC 8.4(d) (Conduct that Is Prejudicial to the Administration of Justice)

 "It is professional misconduct for a lawyer to . . . engage in conduct that is

prejudicial to the administration of justice[.]" MLRPC 8.4(d). "Generally, a lawyer

violates MLRPC 8.4(d) where the lawyer's conduct would negatively impact the

perception of the legal profession of a reasonable member of the public[.]" Shuler, 443

Md. at 505, 117 A.3d at 45 (brackets, citation, ellipsis, and internal quotation marks

omitted). A lawyer violates MLRPC 8.4(d) "by failing to provide competent and diligent

representation and failing to adequately communicate with" clients. Attorney Grievance

Comm'n v. Chanthunya, 446 Md. 576, 603, 133 A.3d 1034, 1050 (2016).

 Clear and convincing evidence supports the hearing judge's conclusion that Johnson

violated MLRPC 8.4(d). Johnson failed to diligently represent Venable, failed to

adequately communicate with Venable, failed to take steps to protect Venable's interests

after Johnson's representation ended, and failed to respond to Bar Counsel's numerous

lawful demands for information. Johnson's misconduct would negatively impact a

reasonable member of the public's perception of the legal profession.

 - 24 -
 MLRPC 8.4(a) (Violating the MLRPC)

 "It is professional misconduct for a lawyer to[] violate . . . the" MLRPC. MLRPC

8.4(a).

 Here, clear and convincing evidence supports the hearing judge's conclusion that

Johnson violated MLRPC 8.4(a). As discussed above, Johnson violated MLRPC 1.3,

1.4(a)(2), 1.4(a)(3), 1.4(b), 1.16(d), 8.1(b), and 8.4(d).

 (E) Sanction

 Bar Counsel recommends that we indefinitely suspend Johnson from the practice of

law in Maryland. In his exceptions, Johnson requested that we dismiss the Petition for

Disciplinary or Remedial Action. At oral argument, Johnson stated that, if we did not

reverse the hearing judge's denial of the motion to vacate the order of default, a reprimand

or a "dismissal with a warning" would be the appropriate sanction.

 In Shuler, 443 Md. at 506-07, 117 A.3d at 46, this Court stated:

 This Court sanctions a lawyer not to punish the lawyer, but instead to
 protect the public and the public's confidence in the legal profession. This
 Court accomplishes these goals by: (1) deterring other lawyers from
 engaging in similar misconduct; and (2) suspending or disbarring a lawyer
 who is unfit to continue to practice law.

 In determining an appropriate sanction for a lawyer's misconduct, this
 Court considers: (1) the MLRPC that the lawyer violated; (2) the lawyer's
 mental state; (3) the injury that the lawyer's misconduct caused or could have
 caused; and (4) aggravating factors and/or mitigating factors.

 Aggravating factors include: (1) prior attorney discipline; (2) a
 dishonest or selfish motive; (3) a pattern of misconduct; (4) multiple
 violations of the MLRPC; (5) bad faith obstruction of the attorney discipline
 proceeding by intentionally failing to comply with [rules or orders of the
 disciplinary agency]; (6) submission of false evidence, false statements, or
 other deceptive practices during the attorney discipline proceeding; (7) a

 - 25 -
 refusal to acknowledge the misconduct's wrongful nature; (8) the victim's
 vulnerability; (9) substantial experience in the practice of law; (10)
 indifference to making restitution or rectifying the misconduct's
 consequences; (11) illegal conduct, including that involving the use of
 controlled substances; and (12) likelihood of repetition of the misconduct.

 Mitigating factors include: (1) the absence of prior attorney discipline;
 (2) the absence of a dishonest or selfish motive; (3) personal or emotional
 problems; (4) timely good faith efforts to make restitution or to rectify the
 misconduct's consequences; (5) full and free disclosure to [Bar Counsel] or
 a cooperative attitude toward the attorney discipline proceeding; (6)
 inexperience in the practice of law; (7) character or reputation; (8) a physical
 disability; (9) a mental disability or chemical dependency, including
 alcoholism or drug abuse, where: (a) there is medical evidence that the
 lawyer is affected by a chemical dependency or mental disability; (b) the
 chemical dependency or mental disability caused the misconduct; (c) the
 lawyer's recovery from the chemical dependency or mental disability is
 demonstrated by a meaningful and sustained period of successful
 rehabilitation; and (d) the recovery arrested the misconduct, and the
 misconduct's recurrence is unlikely; (10) delay in the attorney discipline
 proceeding; (11) the imposition of other penalties or sanctions; (12) remorse;
 (13) remoteness of prior violations of the MLRPC; and (14) unlikelihood of
 repetition of the misconduct.

(Brackets, citation, and ellipses omitted).

 In Attorney Grievance Comm'n v. Gray, 433 Md. 516, 533, 522-23, 524-35, 521,

72 A.3d 174, 184, 178, 179-80, 177 (2013), this Court suspended from the practice of law

in Maryland for sixty days a lawyer who had violated MLRPC 1.3 (Diligence), 1.4

(Communication), 1.15(e) (Safekeeping Property), and MLRPC 8.1(b) (Disciplinary

Matters) in one matter, and violated MLRPC 8.1(b) in another matter. In Gray, id. at 521,

72 A.3d at 177, a client retained the lawyer to represent her in a case that resulted in the

distribution of the proceeds from the sale of a home that the parties had owned. The funds

were deposited into an escrow account, and the client was immediately entitled to her share

of the funds. See id. at 521, 72 A.3d at 177. Nonetheless, the lawyer did not write a check

 - 26 -
 for the client's share of the funds for more than four years. See id. at 521, 72 A.3d at 177.

Nearly three years later, the lawyer received notice that the client had not cashed the check

and that the escrow account was about to be closed, in which case any funds therein would

escheat to the State. See id. at 522, 72 A.3d at 177. The lawyer did not write a second

check for the client's share of the funds until nearly a year after receiving the notice. See

id. at 522, 72 A.3d at 178. The client was "‘taken aback'" that the lawyer had never

informed her that she had been entitled to the funds for approximately eight years. Id. at

522, 72 A.3d at 178. After the attorney discipline proceeding began, the lawyer failed to

respond to multiple letters by Bar Counsel seeking information about the lawyer's

representation of the client. See id. at 523, 72 A.3d at 178.

 Although Bar Counsel charged the lawyer with violations of multiple MLRPC in

representing a second client, the hearing judge concluded that the lawyer violated only

MLRPC 8.1(b) (Disciplinary Matters) as to the second client's matter, and Bar Counsel did

not except to the hearing judge's conclusions of law as to the second client's matter. See

id. at 520-21, 72 A.3d at 176-77.

 In Gray, id. at 525, 72 A.3d at 180, in determining the appropriate sanction, this

Court noted that the lawyer had recently been reprimanded for "somewhat similar

misconduct." This Court did not note any other aggravating factors, or any mitigating

factors. See id. at 525-33, 72 A.3d at 180-84. This Court concluded that a sixty-day

suspension was appropriate in light of the lawyer's prior discipline and multiple violations

of the MLRPC, especially her violation of MLRPC 8.1(b). See id. at 533, 72 A.3d at 184.

 In Attorney Grievance Comm'n v. Harris, 366 Md. 376, 406, 405, 784 A.2d 516,

 - 27 -
 533, 532 (2001), this Court suspended from the practice of law in Maryland for six months

a lawyer who had violated MLRPC 1.4(b) (Communication) in one matter, and violated

MLRPC 1.1 (Competence), 1.3 (Diligence), 1.4(a) (Communication), 1.16(a)(2)

(Declining or Terminating Representation), 3.2 (Expediting Litigation), and 8.4(d)

(Conduct that Is Prejudicial to the Administration of Justice) in two matters. In one matter,

the lawyer failed to file a complaint until nearly three years after his client's accident, failed

to serve the defendant, failed to appear at a hearing, failed to keep his clients informed

about the status of their case, and failed to explain the consequences of allowing their case

to be dismissed. See id. at 393-94, 396-97, 784 A.2d at 526, 528. In another matter, the

lawyer failed to respond to interrogatories, failed to appear at trial, and failed to keep his

client reasonably informed about the status of her case. See id. at 395-96, 399, 784 A.2d

at 527, 529. In each of the two matters, the lawyer violated his duty to withdraw from his

representation when problems in his personal life made him no longer able to adequately

represent his clients. See id. at 400-01, 784 A.2d at 530.

 Although this Court did not use the term "aggravating factors," this Court observed

that the lawyer had received prior attorney discipline, and that the lawyer had engaged in

"a recurring pattern of" lack of diligence on clients' behalf. Id. at 405, 406, 784 A.2d at

533. At the same time, this Court recognized several significant "extenuating

circumstances"—specifically, around the time that he failed to appear for trial in one matter

and failed to serve the defendant in the other matter, the lawyer had recently undergone

"serious cancer surgery[,]" which resulted in complications and aftereffects; the lawyer's

mother had recently died; the lawyer's other parent was suffering mental illness as a result

 - 28 -
 of the lawyer's mother's death; and the lawyer was taking so many absences from his office

to attend to the needs of his dying mother-in-law that "he was unaware of his trial

schedule." Id. at 395, 400, 784 A.2d at 527, 530. Additionally, although the District Court

dismissed with prejudice the case in which the lawyer failed to appear at trial, the lawyer

appealed to a circuit court, which modified the judgment to dismissal without prejudice;

accordingly, the lawyer's "client ultimately was not prejudiced[.]" Id. at 395, 784 A.2d at

527.

 Here, Johnson violated MLRPC 1.3 (Diligence), 1.4(a)(2), 1.4(a)(3), 1.4(b)

(Communication), 1.16(d) (Terminating Representation), 8.1(b) (Disciplinary Matters),

and 8.4(d) (Conduct that Is Prejudicial to the Administration of Justice). Specifically,

Johnson failed to diligently represent Venable, failed to adequately communicate with

Venable, failed to take steps to protect Venable's interests after Johnson's representation

ended, and failed to respond to Bar Counsel's numerous lawful demands for information.

Johnson repeatedly neglected to take necessary steps regarding the child support case,

Venable's requests for updates, and Bar Counsel's requests for documents and additional

information. Johnson's misconduct injured Venable. Because of Johnson's failure to

timely file exceptions to the magistrate's Report and Recommendations and to pay the

appearance fee, the clerk's office returned the exceptions, and the circuit court closed the

child support case without considering the exceptions.

 We note six aggravating factors. First, Johnson engaged in a pattern of misconduct.

Johnson failed to file his appearance in the child support case, failed to inform Venable

that the case had been closed and the exceptions had been returned, and failed to respond

 - 29 -
 to Venable's request for updates over the course of more than two weeks. Second, Johnson

committed multiple violations of the MLRPC. Third, Johnson engaged in bad faith

obstruction of this attorney discipline proceeding by refusing to comply with Bar Counsel's

requests for documents and other information, as well as Bar Counsel's discovery

requests.10 Fourth, as the hearing judge found, Johnson has refused to acknowledge his

misconduct's wrongful nature. Indeed, in his exceptions, Johnson seemingly blamed the

child support case's outcome on Venable for not "pursu[ing] a relationship with his child,"

and, at oral argument, Johnson asserted that his misconduct did not cause "significant

harm" to Venable because Venable could petition the circuit court for a modification of the

child support order. Fifth, Johnson had substantial experience in the practice of law; at the

time of his misconduct, he had been a member of the Bar of Maryland for more than fifteen

years. Sixth, Johnson has demonstrated indifference to making restitution or rectifying his

misconduct's consequences. Johnson failed to make any attempt to rectify the

consequences of his failure to pay the appearance fee, and he did not refund to Venable the

$775 fee for the exceptions, despite the circumstance that the exceptions had been returned.

 The hearing judge found that the only mitigating factor was the absence of prior

attorney discipline. Indeed, at the hearing, the hearing judge gave Johnson the opportunity

 10
 We agree with the hearing judge's determination that Johnson's repeated failure
to respond to Bar Counsel constituted bad faith. A lawyer's "repeated failure to respond
to Bar Counsel constitutes an obstruction of the attorney disciplinary proceeding."
Attorney Grievance Comm'n v. Allenbaugh, ___ Md. ___, ___ A.3d ___, Nos. 9 & 25,
Sept. Term, 2016, 2016 WL 6299314, at *15 (Md. Oct. 27, 2016). However, unlike the
hearing judge, we do not rely on Johnson's failure to file an answer to the Petition for
Disciplinary or Remedial Action as a basis for the aggravating factor of bad faith
obstruction of this attorney discipline proceeding.

 - 30 -
 to present mitigating evidence, and Johnson's only response was that he had no prior

attorney discipline. Like the hearing judge, we discern no other mitigating factors.

 We conclude that the appropriate sanction for Johnson's misconduct is a one-year

suspension from the practice of law in Maryland. Johnson's misconduct in representing

Venable demonstrated a pattern of neglect and non-responsiveness; Johnson failed to

diligently represent Venable, failed to adequately communicate with Venable, falsely

advised Venable that a motion for reconsideration had been filed in the child custody case

when it had not, and failed to take steps to protect Venable's interests after Johnson's

representation ended. Among the many troubling aspects of Johnson's various instances

of misconduct were his repeated failures to respond to Bar Counsel's numerous lawful

demands for information. It took two letters from Bar Counsel and an extension for

Johnson to provide a response to Venable's complaint, and Johnson never responded to

any of Bar Counsel's six letters requesting documents and additional information.

Johnson's misconduct is aggravated by six factors, including refusal to acknowledge his

misconduct's wrongful nature and indifference to making restitution or rectifying his

misconduct's consequences. Johnson's misconduct injured Venable by causing the circuit

court to close the child support case without considering the exceptions to the magistrate's

Report and Recommendations, and is mitigated only by the absence of prior attorney

discipline.

 Johnson's misconduct is similar to, but more egregious than, that of the lawyers in

Harris, 366 Md. 376, 784 A.2d 516 and Gray 433 Md. 516, 72 A.3d 174. In Gray, 433 Md.

at 522-23, 524-25, 521, 533, 72 A.3d at 178, 179-80, 177, 184, this Court concluded that

 - 31 -
 the lawyer had violated MLRPC 1.3, 1.4, 1.15(e), and 8.1(b) in one matter and MLRPC

8.1(b) in another matter, and we suspended the lawyer from the practice of law in Maryland

for sixty days. In one matter, the lawyer failed to timely inform a client that she was entitled

to certain funds, and did not promptly write a check for the client's funds. See id. at 521-

22, 72 A.3d at 177-78. In both matters, the lawyer failed to respond to letters by Bar

Counsel; this Court did not conclude that the lawyer violated any MLRPC other than

MLRPC 8.1(b) in the second matter. See id. at 523, 520-21, 72 A.3d at 178, 176-77.

 Johnson's misconduct warrants a different sanction than that imposed in Gray.

Here, the magistrate issued a report and recommendations as to child support; Venable

obviously sought to have exceptions filed so that the amount of child support would be

lower than what the magistrate recommended. Johnson failed to timely file exceptions by

the due date, and instead mailed the exceptions on or after the due date. Moreover, Johnson

withheld from Venable the circumstance that the circuit court's Civil Department had

returned the exceptions. Johnson incorrectly informed Venable that he had filed a motion

for reconsideration. Johnson cavalierly asserted at oral argument that his misconduct did

not significantly harm Venable because Venable could seek a modification of the child

support order. Furthermore, Johnson's misconduct is aggravated by multiple factors,

including bad faith obstruction of this attorney discipline proceeding, a refusal to

acknowledge his misconduct's wrongful nature, and indifference to making restitution or

rectifying his misconduct's consequences. In Gray, 433 Md. at 525, 72 A.3d at 180, the

sole aggravating factor was that the lawyer had recently been reprimanded. Here, given

the harm to Venable, Johnson's minimization of the harm, and the multiple aggravating

 - 32 -
 factors, Johnson's misconduct warrants a sanction that is more severe than a sixty-day

suspension.

 Johnson's misconduct also warrants a sanction more severe than that imposed in

Harris, 366 Md. 376, 784 A.2d 516. Like the lawyer in Harris, id. at 405-06, 784 A.2d at

533, Johnson demonstrated a pattern of lack of diligence by failing to take necessary

actions on Venable's behalf. Also, like the lawyer in Harris, id. at 396-97, 399, 400-01,

405, 784 A.2d at 528, 529, 530, 532, Johnson failed to adequately communicate with

Venable, and failed to properly terminate his representation. However, unlike the lawyer

in Harris, Johnson violated MLRPC 8.1(b). Additionally, in contrast to Johnson, the

lawyer in Harris was suffering from several significant personal problems that mitigated

his failure to fulfill his professional duties. See id. at 395, 400-01, 784 A.2d at 527, 530.

Specifically, the lawyer in Harris had recently undergone "serious cancer surgery[,]" which

resulted in complications and aftereffects; the lawyer's mother had recently died; the

lawyer's other parent was suffering mental illness as a result of the lawyer's mother's

death; and the lawyer was taking so many absences from his office to attend to the needs

of his dying mother-in-law that "he was unaware of his trial schedule." Id. at 395, 400,

784 A.2d at 527, 530. By contrast, when given the opportunity to address mitigating factors

before the hearing judge, Johnson offered no explanation whatsoever for his lack of

diligence and other misconduct, and instead simply noted that he had not received prior

attorney discipline.

 Another circumstance that weighs in favor of a more severe sanction than the six-

month suspension in Harris is that, in Harris, id. at 405-06, 784 A.2d at 533, there were

 - 33 -
 only two aggravating factors—namely, prior attorney discipline and a pattern of

misconduct—whereas Johnson's misconduct is aggravated by six factors. Additionally,

while the lawyer in Harris successfully took steps to ensure that his misconduct did not

prejudice one of his clients, see id. at 395, 784 A.2d at 527, Johnson took no such action,

and his misconduct injured Venable. In short, Johnson has engaged in misconduct for

which a reprimand is not the appropriate sanction. And, Johnson's misconduct merits a

sanction that is greater than the six-month suspension that this Court imposed in Harris, id.

at 406, 784 A.2d at 533.

 At the same time, we are not persuaded by Bar Counsel's reliance on Attorney

Grievance Comm'n v. Kovacic, 389 Md. 233, 240, 884 A.2d 673, 677 (2005)—in which

this Court indefinitely suspended from the practice of law in Maryland a lawyer who had

violated MLRPC 1.3 (Diligence), 1.4 (Communication), and 8.1(b) (Disciplinary

Matters)—that an indefinite suspension is the appropriate sanction in this case. In Kovacic,

id. at 235, 884 A.2d at 674, a client retained the lawyer to represent her in a divorce action.

A trial court entered a judgment of divorce, which required the client to get certain marital

property appraised and submit to the trial court a Qualified Domestic Relations Order,

which would award the client more than $13,000. See id. at 235-36, 884 A.2d at 674-75.

The lawyer did not provide the client with the judgment of divorce until over a month after

the trial court entered it. See id. at 235, 884 A.2d at 674. On numerous occasions

throughout a five-month period after the trial court entered the judgment of divorce, the

client attempted to contact the lawyer, who failed to respond. See id. at 235, 884 A.2d at

674. The lawyer also failed to arrange for the appraisal of the marital property and failed

 - 34 -
 to prepare a Qualified Domestic Relations Order, even though she had five months to do

so after the judgment of divorce was entered. See id. at 236, 884 A.2d at 675. The client

discharged the lawyer and filed a complaint against her with Bar Counsel. See id. at 236,

884 A.2d at 674. Bar Counsel wrote to the lawyer five times requesting that she respond

to the client's complaint; additionally, Bar Counsel telephoned the lawyer on four

occasions. See id. at 236, 884 A.2d at 674. Nevertheless, the lawyer never responded to

the client's complaint in the nearly-seven-month period between the filing of the client's

complaint and the meeting of the Peer Review Panel. See id. at 236, 884 A.2d at 674.

 In Kovacic, id. at 236 n.7, 239, 884 A.2d at 675 n.7, 677, after the hearing judge

conducted a hearing and filed an opinion, Bar Counsel and the lawyer filed in this Court a

Joint Petition For Reprimand By Consent, in which the lawyer admitted that she had

violated MLRPC 1.3, 1.4, and 8.1, and advised that she had stopped practicing law and did

"not anticipate returning to the practice of law in the foreseeable future." (Internal

quotation marks omitted). This Court heard oral argument, at which it was revealed that

the lawyer had a medical condition that had prompted her to stop practicing law. See id.

at 239, 884 A.2d at 677. "[A]t the conclusion of [oral argument], considering the [lawyer]'s

reported medical condition and her expressed willingness to consent to inactive status, it

was understood that the option of the [lawyer] taking inactive status would be explored and

that th[is] Court would be apprised accordingly." Id. at 236 n.7, 884 A.2d at 675 n.7. In a

letter dated more than two months after oral argument, Bar Counsel advised this Court that

he and the lawyer had spoken a few times, but he had not received a letter from the lawyer's

physician confirming her medical condition or a signed consent to inactive status; in fact,

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 "‘[the lawyer] was not certain that she wanted to consent to inactive status.'" Id. at 236

n.7, 884 A.2d at 675 n.7. Bar Counsel mailed a copy of the letter to the lawyer, who did

not contradict his assertions; accordingly, this Court scheduled reargument, which the

lawyer failed to attend. See id. at 236 & n.7, 884 A.2d at 675 & n.7. At that point, Bar

Counsel recommended that this Court indefinitely suspend the lawyer because she had

"abandoned her client's case and there ha[d] been no showing of mitigation." Id. at 236-

37, 884 A.2d at 675.

 In Kovacic, id. at 240, 884 A.2d at 677, this Court distinguished the case of Attorney

Grievance Comm'n v. Tolar, 357 Md. 569, 745 A.2d 1045 (2000), in which this Court

imposed a reprimand, on the ground that there were multiple mitigating factors in Tolar.

This Court concluded that, in contrast to Tolar, "there [wa]s neither a finding, nor any basis

for mitigating the [lawyer]'s misconduct[,]" despite the circumstance that the lawyer had

no prior attorney discipline. Kovacic, 389 Md. at 240, 884 A.2d at 677. As to the

appropriate sanction, in Kovacic, id. at 240, 884 A.2d at 677, this Court concluded that an

indefinite suspension was the sanction that would best protect the public because the lawyer

could be "readmitted to practice only on order of this Court, [and] the [lawyer] w[ould] not

be permitted to practice until this Court [wa]s satisfied she [wa]s able to do so[.]"

 To summarize, in Kovacic, id. at 239, 236 n.7, 884 A.2d at 677, 675, this Court was

confronted with the task of determining the appropriate sanction for a lawyer who had

stopped practicing law due to a medical condition; who did not plan to resume the practice

of law for the foreseeable future because of the medical condition; and who failed to take

advantage of an opportunity that this Court provided for the lawyer to pursue being placed

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 on inactive status. By contrast, here, there are no circumstances such as those presented in

Kovacic.

 In this case, Johnson's misconduct was serious, demonstrated a significant disregard

for his obligations to his client and Bar Counsel, and merits a sanction that is severe enough

to deter similar misconduct in the future. A one-year suspension is commensurate with

Johnson's misconduct, and will protect the public by deterring Johnson and other lawyers

from engaging in similar misconduct in the future.

 For the above reasons, we suspend Johnson from the practice of law in Maryland

for one year. The suspension will begin thirty days after the date on which this opinion is

filed.

 IT IS SO ORDERED; RESPONDENT SHALL PAY
 ALL COSTS AS TAXED BY THE CLERK OF
 THIS COURT, INCLUDING COSTS OF ALL
 TRANSCRIPTS, PURSUANT TO MARYLAND
 RULE 19-709(d), FOR WHICH SUM JUDGMENT
 IS ENTERED IN FAVOR OF THE ATTORNEY
 GRIEVANCE COMMISSION AGAINST
 JEROME P. JOHNSON.

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